Privacy Policy

1. Introduction

Shenzhen Luling Technology Co., Ltd. ("we", "us", or "our") develops and operates mobile games and related services. This Privacy Policy describes how we collect, use, share, and protect your information when you use our mobile applications ("Apps"), create an account, or interact with our services.

By downloading, installing, or using our Apps, you acknowledge that you have read and understood this Privacy Policy.

2. Information We Collect

We collect information necessary to operate our Apps, provide account services, display advertisements, and analyze app performance. The types of information we may collect include:

2.1 Account Information

When you register for or use an account, we may collect information you provide, such as:

• Username or display name
• Email address or other login credentials
• Account ID and authentication tokens
• Profile settings and preferences

2.2 Public Profile & User-Generated Data

If you choose to make certain information public within our Apps, we may collect and display data you voluntarily share, such as:

• Public nickname, avatar, or profile details
• Public gameplay records, rankings, or achievements
• Other content you choose to make visible to other users

Information you set as public may be viewable by other players within the App. Please only share information you are comfortable making public.

2.3 Device & Technical Information

• Device model, operating system version, and language settings
• IP address, mobile network information, and time zone
• App version, crash logs, and performance diagnostics
• Unique device identifiers where permitted by law

2.4 Usage & Gameplay Data

• App interactions, session duration, and feature usage
• In-game progress, gameplay statistics, and event records
• Customer support communications

2.5 Advertising Identifiers

Our Apps display advertisements provided by third-party ad networks. These services may collect advertising identifiers such as the Google Advertising ID (GAID) to deliver, measure, and personalize ads, subject to your device settings and applicable law.

3. How We Use Your Information

We use the information we collect to:

• Create, manage, and authenticate user accounts
• Provide core game features and save your progress
• Display public profile and social features you choose to use
• Deliver and measure in-app advertisements
• Analyze app usage and performance through third-party analytics tools
• Detect, prevent, and address fraud, abuse, or technical issues
• Respond to support requests and communicate service updates
• Comply with legal obligations and enforce our terms

4. Third-Party Services

We use trusted third-party service providers to help operate our Apps. These providers may process your information on our behalf and under their own privacy policies, including:

• Advertising partners: To display ads and measure ad performance (e.g., Google AdMob or similar ad networks)
• Analytics providers: To understand app usage, stability, and user behavior (e.g., Firebase Analytics or similar analytics services)
• Authentication & cloud services: To support account login, data storage, and backend infrastructure

We encourage you to review the privacy policies of these third-party services. We do not sell your personal information.

5. Advertising & Analytics

Our Apps may show personalized or non-personalized ads depending on your region, app settings, and device-level ad preferences. You may be able to limit ad tracking through your device settings, such as opting out of personalized ads in your Google account or resetting your advertising identifier.

Analytics tools help us understand how users interact with our Apps so we can improve stability, gameplay experience, and product decisions. Analytics data is generally collected in aggregated or pseudonymized form where possible.

6. Data Sharing

We may share information in the following circumstances:

• With service providers that help us operate, analyze, advertise, and secure our Apps
• When required by law, regulation, legal process, or government request
• To protect the rights, safety, and security of our users, our company, or others
• In connection with a merger, acquisition, or sale of assets, subject to appropriate safeguards

7. Data Retention

We retain your information for as long as necessary to provide our services, maintain your account, comply with legal obligations, resolve disputes, and enforce our agreements. When information is no longer needed, we will delete or anonymize it within a reasonable period, unless retention is required by law.

8. Your Rights & Account Deletion

Depending on your location, you may have the right to access, correct, delete, or restrict the processing of your personal data, and to withdraw consent where applicable.

Account deletion: You may request deletion of your account and associated personal data by contacting us at support@lulingtech.net. Please include your account username or registered email address so we can process your request. We will handle account deletion requests within a reasonable timeframe, in accordance with applicable laws and Google Play requirements.

Please note that some information may be retained where necessary for legal compliance, fraud prevention, dispute resolution, or backup systems for a limited period.

9. Children's Privacy

Our Apps are not directed to children under the age of 13 (or the minimum age required in your jurisdiction). We do not knowingly collect personal information from children. If you believe a child has provided us with personal information, please contact us and we will take steps to delete such information.

10. Security

We implement reasonable technical and organizational safeguards to protect your information against unauthorized access, loss, misuse, or alteration. However, no method of transmission over the Internet or electronic storage is completely secure.

11. International Data Transfers

Your information may be processed or stored in countries other than your own, including countries where our service providers operate. We take steps designed to ensure that appropriate safeguards are in place when data is transferred internationally.

12. Changes to This Policy

We may update this Privacy Policy from time to time. When we make material changes, we will post the updated policy on this page and revise the "Last updated" date. Your continued use of our Apps after changes become effective constitutes acceptance of the updated policy.

13. Contact Us

If you have any questions about this Privacy Policy or wish to exercise your privacy rights, please contact:

• Company: Shenzhen Luling Technology Co., Ltd.
• Email: support@lulingtech.net
• Address: Room 725, Bldg 2, Zhongliang Yunjing Guangchang, Heshuikou Community, Matian Sub-district, Guangming District, Shenzhen, Guangdong, China